Refund Policy

Damaged or Opened Products

• If you receive a product that is damaged or opened, please contact our customer support within [ 3 days] of delivery to report the issue.
• To process your refund, we may request that you provide photographic or video evidence of the damaged or opened product.
• Once the issue is verified, we will initiate a refund for the amount paid or arrange for a replacement of the same product, depending on your preference and product availability.

Refund Processing

• Refunds will be processed back to the original form of payment used for the purchase.
• Please allow for a reasonable processing time for the refund to reflect in your account, which may vary depending on your bank or payment provider.

Return/Exchange Policy

• No Return for Perishable Items
• Due to the perishable nature of our products, we do not accept returns or exchanges

Exceptions: Damaged or Opened Products

• As mentioned in our refund policy, if you receive a product that is damaged or opened, please contact our customer support within [ 3 days ] of delivery.
• We will work with you to resolve the issue by providing a refund or a replacement for the same product, based on product availability and your preference.

Handling of Perishable Items

• We take utmost care in packaging and handling our perishable food items to ensure their freshness and quality upon delivery.
• We use appropriate packaging materials, including insulated containers and ice packs, to maintain the optimal temperature during transit.

 

Shipping Restrictions

• Due to the perishable nature of our products, we may have certain shipping restrictions to specific areas or during extreme weather conditions.
• We reserve the right to cancel or delay orders if we determine that it may compromise the quality and freshness of the products during transit.

Refund Policy

Damaged or Opened Products

• If you receive a product that is damaged or opened, please contact our customer support within [ 3 days] of delivery to report the issue.
• To process your refund, we may request that you provide photographic or video evidence of the damaged or opened product.
• Once the issue is verified, we will initiate a refund for the amount paid or arrange for a replacement of the same product, depending on your preference and product availability.

Refund Processing

• Refunds will be processed back to the original form of payment used for the purchase.
• Please allow for a reasonable processing time for the refund to reflect in your account, which may vary depending on your bank or payment provider.

Return/Exchange Policy

No Return for Perishable Items

• Due to the perishable nature of our products, we do not accept returns or exchanges

Exceptions: Damaged or Opened Products

• As mentioned in our refund policy, if you receive a product that is damaged or opened, please contact our customer support within [ 3 days ] of delivery.
• We will work with you to resolve the issue by providing a refund or a replacement for the same product, based on product availability and your preference.